OSA Business Solutions

Organizational Skills Associates (OSA), LLC is an organizational development and strategic consulting firm focused on providing results-based outcomes for clients. With over 20 years of experience across multiple business sectors, we are able to help clients implement effective solutions. These solutions have included:

 National climate survey for largest association in the world resulting in improved communication and operational efficiency.

 Cultural transformation through change in structure as well as systematic leadership development for a state government agency leading to improved customer service levels, reduced turnover, and significantly higher staff morale.

 Strategic prioritization for major hospitality industry company, including creating new mission and setting core values along with a deployment plan for their implementation, leading to improved margins and significant growth in market share.

 Leadership Academy for critical access medical center resulting in better operating margins, higher staff satisfaction, and buy-in for vision to expand the facility.

A sample list of current clients includes the American Automobile Association, Capitol Bank, Department of Health & Family Services, Group Health Cooperative, State Bar of Wisconsin, and Wisconsin Hospitality Group among others.

Learn our client's needs by first listening, then building a valid database rather than guessing or going with what's been done in the past.

Focus on solutions that enhance client value and long-term relationships instead of selling off-the-shelf programs, quick-fixes, and hyped management fads.

Establish concrete metrics and baselines to track progress.

Perform requisite follow-up and checks before moving on to the next assignment.