Organizational Skills Associates (OSA) has over 20 years of experience in providing strategic consulting and organizational development services to clients nationwide. Our data-driven, business results based solutions include:
Moving Performance To the Next Level:
Building Leadership Capacity throughout the Enterprise
My Board was very pleased with the results of the Academy and confirmed that they could see the sustained difference in many of our mangers becoming leaders. I think this speaks highly to the need and the benefit of your work.
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CEO, Moundview Memorial Hospital & Clinics
We are the top performer in ACG right now across a number of metrics in including revenue, net income, and productivity per agent and the Leadership Academy has been a big part of this success. Our managers are not just supervising, they are leading the way and building in accountability and performance.
-Vice President of Marketing & Membership, AAA
Raising Your Customer Service above the Competition:
Getting to Top-Box Service
The core value cards, along with the pin program have been very well received by the restaurant teams. We have really spent a lot of time trying to ensure that we have it all the way down to the hourly associate level and not just at the manager level. These have been a great aid in helping us build the WHG culture.
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VP/Chief of Operations, Applebee’s
Saving or Maximizing Your Resources: Setting A Few Strategic Priorities and
Creating SMART Goals to Ensure Achieving Them
We have been able to narrow the number of programs and provide a more targeted set of services to our members resulting in a cost savings of over $50K annually as a result of the strategic planning process provided by OSA.
- Executive Director, State Bar of Wisconsin
Improving Productivity by Getting Employees
Engaged not Just Satisfied
We have been through a tremendous amount of change here, but the culture has improved dramatically. Your efforts were extremely helpful. Thanks! You are the best.
- President, Chamber of Commerce
Reducing Silos and Territoriality by
Developing Teamwork within and across Units
We had to quickly lead our team through a significant cost reduction exercise. Within in 10 days, we offered $260K in deduct alternates with the whole team buying in.
